Items on Sale

Sale Period

Products may be reverted to their original retail price at any time.

Available Discount

up to 50% on selected winter shoes.

Voucher

No vouchers will be issued, as prices on products are already reduced. Sale items cannot be combined with any other discounts or discount codes.

Service

Please be advised that our office remains closed during Saturday and Sunday. This also applies to the Live Chat.

Orders/Delays

We strive to deliver within 2-5 working days. Please note that we cannot predict global shipping volumes and possible delays of third parties. We appreciate your understanding.

Tracking-Code

You will receive your tracking code as soon as your package is packed and ready for shipment. Tracking will be available after 24 hours upon reception of the link.

Fitting and Sizing

To ensure accurate orders and prevent returns, kindly review the individual fitting and sizing instructions, as this varies from style to style. This should help you choosing the best size.

Sold Out

Please note that if a size or style is sold out, a restock normally will not happen on sales items. However, we may reserve the right to restock products anytime.

Returns & Exchanges

From Germany (€10) and from all other countries (€15) which will be deducted from your refund.

We do not exchange articles. You need to return your purchase and place a new order.

Return Times

We strive to process your return as quickly as possible. However, please allow approximately 10 days for your refund to be issued. Thank you for your understanding.

Back-up Codes

Once the item is sold out or not in sale anymore, no discounts can be issued anymore. This also applies for the same shoe in a different size.